LabelScan
LabelScan
LabelScan
LabelScan
AI-powered iOS app for doctors to manage medical billing easily.
AI-powered iOS app for doctors to manage medical billing easily
AI-powered iOS app for doctors to manage medical billing easily
AI-powered iOS app for doctors to manage medical billing easily
About App
About App
Made for physicians working on a fee-for-service basis. The app allows doctors to manage the billing process faster, easier. The app even can let earn more money through the AI-based auto-calculation of claims.
Made for physicians working on a fee-for-service basis. The app allows doctors to manage the billing process faster, easier. The app even can let earn more money through the AI-based auto-calculation of claims.
My Role
Discovery, UX Research, Wireframing, Prototyping, UI Design, SwiftUI
My Role
Discovery, UX Research, Wireframing, Prototyping, UI Design, SwiftUI
Client
Alberta Co.
Client
Alberta Co.
Industry
Medical Billing
Industry
Medical Billing
Year
2020 – 2021
Year
2020 – 2021
Soon on the App Store
Soon on the App Store
Soon on the App Store
Design Process
Design Process
The design journey started with an interview with stakeholders to understand the project goals, gather initial requirements, and plan the next design steps.
The design journey started with an interview with stakeholders to understand the project goals, gather initial requirements, and plan the next design steps.
The design journey started with an interview with stakeholders to understand the project goals, gather initial requirements, and plan the next design steps.
Discovery
Discovery
This app uses the OCR framework (Optical Character Recognition) that allows for scanning and digitizing handwritten texts. There are thousands of physicians in Alberta, Canada, who must take paper notes during patient visits. Later, these notes are used to submit claims to the government for reimbursement for services provided by physicians in clinics.
This app uses the OCR framework (Optical Character Recognition) that allows for scanning and digitizing handwritten texts. There are thousands of physicians in Alberta, Canada, who must take paper notes during patient visits. Later, these notes are used to submit claims to the government for reimbursement for services provided by physicians in clinics.
This app uses the OCR framework (Optical Character Recognition) that allows for scanning and digitizing handwritten texts. There are thousands of physicians in Alberta, Canada, who must take paper notes during patient visits. Later, these notes are used to submit claims to the government for reimbursement for services provided by physicians in clinics.
Since it is not a type of app you can start using, I had to dive deeper in that billing-based experience for doctors to understand the flow and all pains in the process. I have interviewed a doctor from Canada who shared the experience for a physician who has to submit claims to get paid.
Since it is not a type of app you can start using, I had to dive deeper in that billing-based experience for doctors to understand the flow and all pains in the process. I have interviewed a doctor from Canada who shared the experience for a physician who has to submit claims to get paid.
Since it is not a type of app you can start using, I had to dive deeper in that billing-based experience for doctors to understand the flow and all pains in the process. I have interviewed a doctor from Canada who shared the experience for a physician who has to submit claims to get paid.
Storyboard
Storyboard
Storyboard
Current experience for doctors without an app with the OCR framework.
Current experience for doctors without an app with the OCR framework.
Current experience for doctors without an app with the OCR framework.
User Research
User Research
User Research
I have prepared a survey for physicians to find out their experience and expectations.
I have prepared a survey for physicians to find out their experience and expectations.
I have prepared a survey for physicians to find out their experience and expectations.
More business and customer issues...
More business and customer issues...
More business and customer issues...
Key Competitors
Key Competitors
Key Competitors
The research showed that they don't perform the main feature that doctors need.
The research showed that they don't perform the main feature that doctors need.
The research showed that they don't perform the main feature that doctors need.
Pros
- Label scanning
- Help with billing
- Code search
- Data entry
Cons
- No hand-writing text recognition
- No AI-based best rate auto-calculation
Pros
- Label scanning
- Billing Coaching
- Claims Data Entry
Cons
- No hand-writing text recognition
- No AI-based best rate auto-calculation
New Storyboard
New Storyboard
New Storyboard
The new storyboard describes how the app can improve the process.
The new storyboard describes how the app can improve the process.
The new storyboard describes how the app can improve the process.
The new storyboard describes how the app can improve the process.
Ideation
Ideation
Content
Additionally to the app design, the client asked to create a logo. I've decided to combine two objects: location and sound since they are the main elements of the app.
Content
Content
Content
Before creating user flows and wireframes, I had gathered the medical-related content for doctors that was going to be used in the app.
Additionally to the app design, the client asked to create a logo. I've decided to combine two objects: location and sound since they are the main elements of the app.
Before creating user flows and wireframes, I had gathered the medical-related content for doctors that was going to be used in the app.
Before creating user flows and wireframes, I had gathered the medical-related content for doctors that was going to be used in the app.
Before creating user flows and wireframes, I had gathered the medical-related content for doctors that was going to be used in the app.
App Map
Additionally to the app design, the client asked to create a logo. I've decided to combine two objects: location and sound since they are the main elements of the app.
App Map
App Map
App Map
Wireframes
Additionally to the app design, the client asked to create a logo. I've decided to combine two objects: location and sound since they are the main elements of the app.
Wireframes
Wireframes
Wireframes
Design
Design
Add Claim
Add Claim
Add Claim
Add Claim
Add Claim
The doctor can choose the scan type or add it as a manual claim. After scanning, the data from the notes will be digitized and structured, and the claim by the doctor will be calculated automatically. He only needs to check it.
The doctor can choose the scan type or add it as a manual claim. After scanning, the data from the notes will be digitized and structured, and the claim by the doctor will be calculated automatically. He only needs to check it.
The doctor can choose the scan type or add it as a manual claim. After scanning, the data from the notes will be digitized and structured, and the claim by the doctor will be calculated automatically. He only needs to check it.
The doctor can choose the scan type or add it as a manual claim. After scanning, the data from the notes will be digitized and structured, and the claim by the doctor will be calculated automatically. He only needs to check it.
The doctor can choose the scan type or add it as a manual claim. After scanning, the data from the notes will be digitized and structured, and the claim by the doctor will be calculated automatically. He only needs to check it.
Manage Claims
Manage Claims
Manage Claims
Manage Claims
Manage Claims
All claims are presented so that the doctor can easily see the status and access any of the records.
All claims are presented so that the doctor can easily see the status and access any of the records.
All claims are presented so that the doctor can easily see the status and access any of the records.
All claims are presented so that the doctor can easily see the status and access any of the records.
All claims are presented so that the doctor can easily see the status and access any of the records.
Usability Testing
Usability Testing
Usability Testing
Usability Testing
Usability Testing
I have prepared an interactive prototype using Figma, and have tested it with several anestheologists
online to check how they understand the app, specifically:
• Navigation
• Scan feature
• Claim submission
I have prepared an interactive prototype using Figma, and have tested it with several anestheologists
online to check how they understand the app, specifically:
• Navigation
• Scan feature
• Claim submission
I have prepared an interactive prototype using Figma, and have tested it with several anestheologists online to check how they understand the app, specifically:
• Navigation
• Scan feature
• Claim submission
I have prepared an interactive prototype using Figma, and have tested it with several anestheologists
online to check how they understand the app, specifically:
• Navigation
• Scan feature
• Claim submission
I have prepared an interactive prototype using Figma, and have tested it with several anestheologists online to check how they understand the app, specifically:
• Navigation
• Scan feature
• Claim submission
Delivery
Delivery
UI-kit
UI-kit
SwiftUI Views
SwiftUI Views
SwiftUI Views
I was also helping the developers to code the UI views in Xcode.
Additionally to the app design, the client asked to create a logo. I've decided to combine two objects: location and sound since they are the main elements of the app.
I was also helping the developers to code the UI views in Xcode.
I was also helping the developers to code the UI views in Xcode.
I was also helping the developers to code the UI views in Xcode.
Result
Result
Real App Testing in TestFlight
Additionally to the app design, the client asked to create a logo. I've decided to combine two objects: location and sound since they are the main elements of the app.
Real App Testing in TestFlight
Real App Testing in TestFlight
Real App Testing in TestFlight
Once the first version was ready, we started testing it on real devices with selected physicians. They did like...
Once the first version was ready, we started testing it on real devices with selected physicians. They did like...
Once the first version was ready, we started testing it on real devices with selected physicians. They did like...
Once the first version was ready, we started testing it on real devices with selected physicians. They did like...
Time-saving approach
App can use high-rate calculation
Simplicity
Search by any data
Invoice detailed info
Claim rejection hints